- The minimum rental period is 1 day, this applies from 9 a.m. to 7 p.m.
- Proof of identification is required, a copy is also made of this
- The renter will receive the rented bicycle in good condition. The lessor will deliver the bike in good condition.
- The bicycle must always be locked.
- The renter will handle the rented bicycle with care. As a result, the renter is liable for damage to the rented bicycle and therefore the renter will be responsible for the repair costs as well as the necessary replacement of damaged parts.
- It is not allowed to sit on 1 bicycle with 2 people at the same time. Of course 3 people for tandems.
- Lost your bike key? No stress, can happen. we all sometimes lose something, but we charge € 15 for this.
- BonBonBike is entitled to recover any damage from the deposit paid, as well as to recover the entire amount owed from the tenant.
- For damage to third parties, as a tenant, you bear full legal liability.
- Unfortunately you are not allowed on the beach by bike.
- The bicycle is insured against theft. On the condition that you can hand over the bicycle key and that you have reported the theft (online) to the police.
- In the event of theft, BonBonBike will charge an excess, namely €100 for city bicycles and children's bicycles and €500 for E-bikes and tandems and €2000 for an electric cargo bike.
- Cover this deductible with the rental guarantee!
- The agreed rental period remains, even if the bike is returned earlier.
- If the bicycle is returned later than the agreed rental period, BonBonBike will charge the full daily rate for each day late.
- Our breakdown and road service is automatically included in the rental price. We offer this service within a 30 km radius of our garage.
- If you have reserved a bicycle by phone, it will be available for you until 11:00, after which the reservation will expire. If you have reserved and paid online, the bicycle will of course remain available to you all day.
- If you unexpectedly have to cancel your reserved bike, you can do so free of charge up to 24 hours in advance. You will then receive your money back.
